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EcommAdvize Ltd
Last updated: December 29, 2025

EcommAdvize Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, use our applications, or engage our services, including services provided in connection with Amazon Seller Central and other e-commerce platforms.

1. Who We Are

Legal Entity:
EcommAdvize Ltd
Registered Office:
Cube Accountants
Suite Twelve, First Floor
Parkway Two
Manchester
M14 7HR


Company Registration Number: 14789996
Contact Email: connect@ecommadvize.com
Website: https://www.ecommadvize.com

EcommAdvize Ltd acts as a data processor and, in certain circumstances, a data controller, depending on the nature of the services provided.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website and applications
  • Clients and prospective clients
  • Amazon sellers and brand owners we support
  • Users whose data we access through Amazon APIs or Seller Central with explicit authorisation

This policy does not apply to Amazon or other third-party platforms directly. Their respective privacy policies govern their platforms.

3. Data We Collect

We may collect and process the following categories of personal data.

Information You Provide Directly

  • Name, job title, and company name
  • Email address and phone number
  • Billing and invoicing details
  • Account onboarding information
  • Communications such as emails, messages, and meeting notes

Amazon and Platform Data (Authorised Access Only)

Where you grant explicit permission, we may access:

  • Amazon Seller Central account data
  • Product listings, ASINs, and inventory data
  • Advertising and PPC performance data
  • Orders, returns, and performance metrics

We only access the minimum data required to deliver the agreed services.

Technical and Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Website usage analytics and cookies

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity, to deliver agreed services
  • Legitimate interests, for business operations and service improvement
  • Legal obligation, to comply with applicable laws and regulations
  • Consent, where explicitly provided (for example, marketing communications)

5. How We Use Your Data

We use personal data to:

  • Deliver Amazon and e-commerce consultancy services
  • Manage Seller Central accounts with your permission
  • Provide compliance, reinstatement, PPC, and optimisation services
  • Communicate with clients and stakeholders
  • Meet legal, regulatory, and contractual obligations
  • Improve our services and internal processes

We do not sell, rent, or trade personal data.

6. Amazon-Specific Data Protection Commitments

In accordance with Amazon’s Data Protection Policy and Solution Provider Agreement:

  • We only access Amazon data with explicit client authorisation
  • Amazon data is used solely to provide agreed services
  • We do not use Amazon data for advertising, profiling, or resale
  • We do not combine Amazon data with unrelated third-party datasets
  • Access credentials are stored securely and never shared
  • All staff with access are trained in confidentiality and data protection

7. Data Sharing and Third Parties

We may share data only with:

  • Authorised internal staff and contractors under confidentiality obligations
  • Trusted service providers such as accounting or secure IT systems
  • Amazon, where required for service delivery or compliance
  • Legal or regulatory authorities where required by law

All third parties are required to maintain appropriate security and confidentiality standards.

8. International Data Transfers

Where data is transferred outside the United Kingdom:

  • Appropriate safeguards are used, including UK GDPR-compliant contracts
  • Access is limited to what is strictly necessary
  • Data protection standards equivalent to UK GDPR are enforced

9. Data Retention

We retain personal data:

  • Only for as long as necessary to fulfil contractual and legal obligations
  • In accordance with statutory retention periods
  • Securely deleted or anonymised once no longer required

Amazon-derived data is deleted promptly upon service termination unless legally required otherwise.

10. Data Security

We implement appropriate technical and organisational measures, including:

  • Secure servers and encrypted storage
  • Access controls and authentication
  • Confidentiality agreements with staff
  • Regular security reviews

While no system can be guaranteed to be completely secure, we take data protection seriously and act promptly in the event of any incident.

11. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability where applicable
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk)

Requests can be made by emailing connect@ecommadvize.com.

12. Cookies

Our website may use cookies for:

  • Essential functionality
  • Performance and analytics
  • Improving user experience

You can manage or disable cookies through your browser settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Material changes will be communicated where appropriate.

14. Contact Us

For privacy-related questions or requests:

Email: connect@ecommadvize.com
Company: EcommAdvize Ltd